Refund policy

We want you to love what you order from ValueKart. If there’s an issue, we’re here to help.

✅ Eligible Returns

Returns are accepted only if:

• You received a damaged product
• You received the wrong item
• The product is defective

You must contact us within 48 hours of delivery with clear photos or a video of the issue.

❌ Non-Returnable Items

We do not accept returns or refunds for:

• Size or color mismatch
• Change of mind after delivery
• Products damaged due to customer handling

(Please check product details and size charts carefully before ordering.)

 

🔄 Replacement / Refund Process

• After verification, we will arrange a replacement or refund
• Refunds (if applicable) are processed within 5–7 working days
• For COD orders, refunds are issued via UPI or bank transfer

🚚 Return Shipping

• If the return is approved due to our mistake, return shipping is free
• Otherwise, return shipping charges may apply

 

 

📩 Need Help?

For return or refund requests, please contact us via Shopify Inbox or email us with your order ID and issue details.